Policies & Terms.

Introduction

Move With Mohsin respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you use our website, coaching services, assessments, workshops, consultations, or communication channels.

Information We May Collect

How Information Is Used

Information may be used for: Coaching Delivery, Program Design, Assessment Reviews, Communication & Support, Service Improvement, Website Optimization, Educational Purposes, and Business Operations.

Health Information Consent

By submitting assessment forms, participating in coaching services, or communicating through approved channels, you consent to the collection and use of health, lifestyle, movement, recovery, and assessment-related information solely for coaching, educational, support, and program design purposes.

Data Protection

Reasonable measures are taken to protect personal information. Information is stored securely and accessed only when necessary for service delivery. Move With Mohsin does not sell personal information to third parties.

Third-Party Services

Services may utilize Google Analytics, WhatsApp Business, Google Forms, Website Forms, CRM Systems, Payment Providers, and Email Platforms. These providers may have their own privacy policies.

Policy Updates

Policies may be updated periodically. Continued use of services indicates acceptance of revised policies.

Purpose

Move With Mohsin may request permission to use photographs, videos, testimonials, transformation images, workshop footage, coaching content, or assessment-related media for:

• Education
• Website Content
• Social Media
• Marketing
• Awareness Campaigns

Consent

Participation in coaching services does not automatically require public media usage. Separate consent may be requested before publishing identifiable media.

Privacy Protection

Sensitive personal information will not be disclosed without permission. Reasonable efforts will be made to protect privacy.

Removal Requests

Clients may request removal of previously approved content, subject to reasonable processing time. Declining media participation will not affect coaching services.

Coaching Nature

All coaching services provided by Move With Mohsin are educational and guidance-based. Services are not medical treatment.

Client Responsibility

By participating, you confirm that:

• Information provided is accurate.
• You understand the risks associated with physical activity.
• You will seek medical clearance when appropriate.
• You voluntarily participate in coaching services.

Assumption of Risk

Physical activity carries inherent risks. Participation is entirely voluntary.

Limitation of Liability

Move With Mohsin shall not be held liable for:

• Injuries
• Health complications
• Accidents
• Losses arising from misuse of information
• Failure to follow guidance
• Undisclosed medical conditions

Educational Purpose

All information provided through the Website, Coaching Sessions, Workshops, Programs, Social Media, Emails, and Videos is intended for educational and informational purposes only.

Not Medical Advice

Content does not constitute:

• Medical Diagnosis
• Medical Treatment
• Physiotherapy Treatment
• Psychological Treatment
• Nutritional Treatment
• Healthcare Services requiring licensed medical practice

No Guaranteed Results

Individual results vary. Results depend on Consistency, Effort, Recovery, Lifestyle, Adherence, and Health Status. No specific outcomes or timelines are guaranteed.

Emergency Medical Disclaimer

Coaching services are not intended for medical emergencies. If you experience severe symptoms or medical emergencies, seek immediate medical attention.

Coaching Services

Programs are personalized based on: Goals, Assessments, Lifestyle, Movement Quality, and Recovery Capacity.

Communication

Communication may occur through WhatsApp, Email, Video Calls, and Coaching Platforms. Response times may vary. Immediate responses are not guaranteed.

Conduct Policy

Respectful communication is expected at all times. Move With Mohsin reserves the right to discontinue services in cases of: Abuse, Harassment, Misconduct, or Inappropriate Behaviour.

Intellectual Property

All programs, assessments, templates, videos, educational materials, PDFs, frameworks, website content, and resources remain the intellectual property of Move With Mohsin. Unauthorized copying, redistribution, resale, or commercial use is prohibited.

Online Coaching Limitation

Online coaching recommendations are based on information, videos, images, reports, and communication provided by the client. Limitations may exist compared to in-person assessments.

Governing Law

These terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Mumbai, Maharashtra, India.

Accuracy of Information

You confirm that all information provided is accurate and complete.

Disclosure Responsibility

You agree to disclose:

• Injuries
• Medical Conditions
• Surgeries
• Medications
• Relevant Lifestyle Factors

Understanding

Assessments are not medical diagnoses. Recommendations are based on the information available at the time of assessment.

Responsibility

Incomplete or inaccurate information may impact:

• Safety
• Program Design
• Recommendations
• Results

Payment Terms

Advance payment is required before the commencement of services. Pricing varies depending on goals, services, and program requirements.

Program Duration

Programs have defined durations communicated before enrollment. Unused sessions may expire after the designated period unless otherwise agreed.

No Refund Policy

All payments are non-refundable. This policy supports commitment, planning, and program continuity.

Session Attendance

A session may be marked as completed if:

• No prior notice is provided.
• The participant fails to attend.
• Cancellation occurs at the last moment.

Cancellation Policy

Up to two cancellations may be permitted with reasonable prior notice. Additional cancellations may be considered completed sessions.

Emergency Consideration

Reasonable flexibility may be provided in genuine emergencies at management discretion.

Transfer Policy

If participation cannot begin after payment:

• Transfer to a friend or family member may be considered.
• New assessment may be required.
• Program adjustments may apply.

Substitute Coach

If an assigned coach or specialist is unavailable:

• A suitable substitute may be arranged.
• OR Sessions may be rescheduled.

Payment Processing Disclaimer

Payments may be processed through third-party providers. Move With Mohsin is not responsible for: Banking Delays, Payment Gateway Failures, Technical Interruptions, or Third-Party Service Outages.